01. Commitment to digital accessibility
At HSO Petroleum Services, we are firmly committed to ensuring that our website, digital platforms, and applications are accessible to all people, including those with visual, hearing, motor, or cognitive disabilities. We believe in equal opportunities and the universal right of access to information, and we work continuously to eliminate any digital barriers that may limit the experience of our users.
02. Applied accessibility standards
HSO strives to design, develop and maintain the Site, its digital platforms and applications in substantial accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to the extent reasonably applicable to its functionality and content. This statement should not be interpreted as an absolute certification of compliance unless HSO has current testing, audit or certification evidence supporting that claim.
- Sufficient color contrast between text and background (minimum ratio of 4.5:1 for normal text and 3:1 for large text).
- Navigation fully operable via keyboard, without relying exclusively on a mouse.
- Appropriate semantic labels and a clear, hierarchical heading structure.
- Descriptive alternative text for all informative images and graphics.
- Compatibility with major screen readers (JAWS, NVDA, VoiceOver) and other assistive technologies.
- Captions or transcripts for multimedia content, when present.
- Identification and correction of form errors, with clear help messages.
03. Compliance and continuous monitoring measures
HSO may conduct periodic reviews, automated testing, manual evaluations, technical corrections and progressive improvements to identify and reduce accessibility barriers. Where documented internal or external audits exist, HSO may refer to them accurately. In the absence of specific evidence, any reference to audits should be understood as an operational target or improvement plan, not as a completed certification.
- Periodic accessibility audits, HSO may conduct periodic accessibility reviews, automated testing and manual evaluations when appropriate.
- Early integration of accessibility (shift-left): we incorporate accessibility requirements from the design and development phase of every new digital component, rather than correcting issues afterward.
- Open feedback channel: we encourage users to report any accessibility barriers they encounter, so that we can resolve them as a priority.
04. Supported technologies
The Site is compatible with major web browsers in their current versions and with the most common assistive technologies. If a user experiences access difficulties due to their specific hardware or software configuration, we urge them to inform us so that we can seek a personalized solution.
05. Request for assistance and reasonable accommodations
If you need assistance accessing any content or functionality of the Site, or wish to request information in a reasonably available alternative format, you may contact HSO’s accessibility channel. HSO will evaluate requests in good faith and seek to respond within a commercially reasonable timeframe, considering the nature of the request, technical availability and applicable legal requirements.
06. Accessibility contact
For any matters related to this policy:
- Email: contact@hsopetroleum.com
- Phone: +1 (866) 954-5938
- Postal address: 204 Hays St, Batesville, Mississippi, 38606, USA